Help Desk Information

If
Then contact
 
If
Then contact

 

  • you have forgotten your password (for Chief AFRs only),
     

  • you are experiencing system failure,
     

  • you are a firm and want a status on your enrolment on NRD or changes to your bank account or profile,

 

 

 

CSA Service Desk
Telephone:
1-800-219-5381
Fax (toll free):
1-866-729-8011
Email: nrd@csa-acvm.ca

 

Telephone Support Service is provided both in French and in English from 7:00 a.m. to 11:00 p.m., Monday to Friday (Eastern Time) except during Canadian statutory holidays.

 

 

  • you have questions related to completing certain fields
     

  • you need additional information related to policies or regulations,
     

  • you are a firm and need to discuss issues, relating to the NRD application,

 

 

 

the CSA : click here for more information.